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Universal Credit Telephone Numbers

If you face any issues regarding the procedure or for getting the proper assistance on their services; you can give a call to this Universal Credit Helpline Contact  Phone Customer Service on 0844 306 9189 or call their  TelePhone number 0345-600-0723 from any standard UK landline or mobile phone. Universal Credit and Universal Credit Helpline is a benefits service offered by the British Government to its citizens. However, there are certain conditions that need to be fulfilled to earn the Universal credit privileges.

About Universal Credit

The services of Universal Credit are currently available in certain locations and will be introduced gradually around the whole country. Right now, this service is available in Bath, Inverness, Harrogate, Hammersmith, northwest England and Shotton in Wales.

The service does not limit people to certain working hours but the payment received from the Universal Credit is decreased gradually as you earn more but it does not suddenly put a halt to your benefits.

Its effectiveness and efficiency are being debated about among many individuals and organizations as they find flaws and problems that could be caused by this service. However, there is no reason to doubt that this service has been started with the best of intentions.
The Universal Credit and the Universal Credit Helpline has faced its criticism but is something that is being debated upon still. However, the underlying benefits received as a result are something that will affect those in dire need.

If you are already enjoying other benefits, then you should know that the Universal Credit is a service that will replace the Child Tax credit, housing benefit, Income support, employment and support allowance, working tax credit and Jobseeker’s Allowance. All these major benefits will be offered by Universal Credit.

There had been delays in its launch due to some difficulties however it has been initiated in selected areas in the United Kingdom to test out its impact and overall benefits that the people may enjoy.

With economics as it’s been the last several years, many people had trouble keeping up with the high expense to live and paying their bills on time. The result was a good credit turning bad. Poor credit will frequently prevent customers from getting credit cards and rebuilding their credit. First Universal Platinum Card is devoted to helping you rebuild your credit. Even when you have had to file bankruptcy, they are still willing to assist you out- poor credit or not. First Universal Platinum Card is so devoted to giving you the credit you need and deserve they guarantee you acceptance of their card without even carrying out a bank check.

Regardless of providing the best credit services; Universal Credit also offers superlative customer services to resolve the queries of their clients. Despite all the queries and issues, you can get in touch with the Student Finance customer service representatives through various contact numbers and several social media platforms.

Universal Credit Customer Service Address

Universal Credit

Caxton House,

Tothill St, Westminster,

London SW1H 9NA,



This address can be used to visit or send a handwritten letter to their official postal address when you do not receive a satisfactory response via call or other communication channels.

While writing the letter, make sure you follow a precise and a highly detailed manner in explaining your queries. But, do not mention the personal information, which can be compromised easily.

Mention the contact information with proper details so that the Universal Credit representatives can contact you back with ease.

Universal Credit Services

Universal Credit offers a wide range of the services such as:

  1. Account Services
  2. Claims
  3. Eligibility
  4. Complaints
  5. Budget Assistance
  6. Job Seeker Allowance

You can use all these services by signing up onto their official website. In case, if you face any difficulties in accessing their services; you can use their contact numbers and get in touch with their customer service agents. Details of all the customer service numbers and customer care numbers regarding their services are enlisted in the table below:

Tips to remember before calling the Universal Credit customer service agents:

  1. Calls made to the (0800) Universal Credit UK numbers are free of cost. Calls made to the 02, and 03 Universal Credit  UK numbers are charged at 13 pence per minute with the addition to the charges applied by your telephone service provider. In case, if you’re calling from outside the UK; international call rates will be implemented according to your local tariffs.
  2. Give a call to the Universal Credit customer service agents only in working hours.
  3. Keep the information such as income details, contact details, and budget information near you so that to avoid inconvenience during getting your issue resolved.

My Account Service

To get the benefits from Universal Credit services; you need to make a personal account on their official website.

All you need is to enter your valid postcode to proceed further. If you face any issues while creating an account or using their services, you can give a call on this Universal credit telephone number, 03346000723. The customer care representatives of the Universal Credit will walk you through the procedure and assist you with the step by step guidance.

You can also use this Universal Credit customer care number if you forgot your password or face problems retrieving the same.

Card Services

Additionally, they don’t require employment verification. Sound simple? That is because it is extremely simple. All you do is complete the simple on-line application and wait around for their fast acceptance. First Universal Platinum Card is just a revolving charge account that ensures you a credit type of $7, 500. No more having to do without the several things you need because you cannot get enough credit to get them. You are guaranteed acceptance for this wonderful credit card. Unlike numerous other bank cards, the Universal Platinum Card does not need you to pay a security deposit.

Every year the price of things we need and need in life appears to go up higher and higher, which makes it more challenging to make the purchases we need. Many credit cards will offer you credit limitations of only a pair hundred dollars, particularly if you’ve bad credit. Universal Platinum Card doesn’t believe in supplying you with a little limit which will do you very little great for larger acquisitions.

This is why Universal Platinum ensures you a credit limit of $7, 500 so that you can purchase those things you would like and need – whenever you wish and need them.

Universal Credit Helpline – Contact Information and Availability

The Universal Credit helpline is available at all time during the day, and you can post any of your queries here without a problem. If you have any comments regarding the service, feel free to tell them at the. You can also offer us some of the valued suggestions that you may have regarding Universal credit right here.

  • Telephone: 0345 600 0723
  • Welsh language (to make a claim): 0800 012 1888
  • Welsh language (for changing in report): 0345 600 3018
  • Send us a message at;
  • Textphone: 0345 600 0743

Universal credit continuously strives to provide exceptional services to the citizens of the United Kingdom. Apart from contact numbers, Universal Credit provides various communication channels through which you can get in contact with their customer service agents.

  1. Send a handwritten letter to their official postal address.
  2. Write a letter to their mail address and join their mailing list.
  3. Sign up via various social media channels such as Facebook, Twitter, LinkedIn, and Instagram
  4. Visit the Universal Credit contact us page.

Complaints, Feedbacks and General Enquiries

Let the Universal Credit customer service representatives know if you’re satisfied or unsatisfied with their services. You can use this Universal credit customer care numbers, 03456000723 and make a complaint, general inquiry or raise a feedback regarding their services.

The customer care representatives of Universal Credit will walk you through the procedures and will guide you with best and comprehensive solutions regarding your issues.

Ways to raise a complaint

  1. Give a call on the Universal Credit customer care numbers.
  2. If you do not get a response via call or email; you have the option to visit or send a handwritten letter to their official postal address.
  3. You also have the option to use their social media channels for making a complaint

Contact Universal Credit via Social Media

If you do not get a satisfactory response for your issues and queries; social media is the best way to get heard. You can use the following social media channels to get in touch with their agents regarding their queries.

The social media channels will keep you updated regarding the offers and updates regarding their services. Also, you can use Twitter, Facebook, and LinkedIn channel of Universal Credit to post and message the queries.

  1. Facebook
  2. Twitter
  3. LinkedIn
  4. YouTube



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  1. I have been waiting for a call back since Friday today as I have been sacked from work could someobody call me asap

  2. Robert Higham

    I have tried to find out who to email for change of circumstances, unfortunately they have supplied a telephone number, which is no good

  3. Leanne Whitehead

    Can not believe this has happened no money no food

  4. Martin

    Hello all people to regauding fraud I am Martin Cook and i got a coontraction with a memtal lady ex disbilty who lauses in job centres feeding information about me fraudulent to what surrcumstances is a skill in liturate to stay out trouble and join in the compercy with this it is quite annoying is there chance to sort out my claim due to these faults hoing on so long.

  5. Sue

    If my pay fluctuates from one pay period to another, how will this effect benefits?
    Is it assessed month on month or just at the end of the tax year.
    My employer is changing my pay from Monthly to 4 Weekly.

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